Shipping & returns
It’s simple. We don’t want you to have a watch that you don’t love. So it is one of our core policies to give any customer a refund within three days of receiving your watch, no questions asked. Naturally, all returned watches must be in the same condition as initially shipped. Insured shipping for returns must be paid for by the buyers and buyers assume all risk. If you paid through Credit Card a 5% restocking fee will be in place for any returns or cancels in order to cover our processing fee. Once received, the details of the return will be finalized and your money will be headed back.
If you happen to trade a watch with us, which we always love, trades are final except of course if the watch is grossly misdescribed or misrepresented.
Free shipping on orders over $150
Shipping Option | Rate |
Fedex | $15 |
Fedex Overnight | $35 |
USPS | $10 |
FAQ
Through rigorous vetting of each watch we offer, we are able to guarantee authenticity of our pieces. Ultimately, we’re obsessed with your satisfaction and getting you YOUR perfect watch. If you have any questions no matter how large or small please let us now and we will get back to you ASAP!
It’s simple. We don’t want you to have a watch that you don’t love. So it is one of our core policies to give any customer a refund within three days of receiving your watch, no questions asked. Naturally, all returned watches must be in the same condition as initially shipped. Insured shipping for returns must be paid for by the buyers and buyers assume all risk. If you paid through Credit Card a 5% restocking fee will be in place for any returns or cancels in order to cover our processing fee. Once received, the details of the return will be finalized and your money will be headed back.
If you happen to trade a watch with us, which we always love, trades are final except of course if the watch is grossly misdescribed or misrepresented.
Oliver & Clarke
6363 Wilshire Blvd
Suite 650
Los Angeles, CA 90048
Showroom by Appointment Only
If you have ANY questions before or after buying a watch, do not hesitate to contact us at info@oliverandclarke.com. Once we receive your email, we will reach out to you ASAP.
Sell Your Watch
Please complete the form here and we will contact you as soon as possible.
Contact Us
Contact Us
If you do not find the answer to your question in our FAQ, you can send us a message by filling out the form below.