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Shipping, Returns, & Warranty

At Oliver & Clarke, domestic shipping is on us! If you are international and require a quote – please feel free to reach out to us at info@oliverandclarke.com so we can get you squared away.

Returns (accepted within 3 days of initial delivery of your purchase) must be sent overnight or by priority international delivery, fully insured and paid for by the customer. For payments via Credit Card, a 5% restocking fee will be in place for any returns or cancellations in order to cover our processing fee. Of course, watches must be returned in the same condition as initially shipped.

If you happen to trade a watch with us, which we welcome, trades are final, except of course if the watch is grossly misdescribed or misrepresented.

We back each Oliver & Clarke timepiece with a one-year mechanical warranty starting at the date of first delivery. We service or perform necessary maintenance to the extent necessary to all of our watches, unless otherwise noted. All watches are listed and sold running and functioning as intended.

*Please note that due to the vintage or antique nature of many of our watches, these machines may not run as accurately as they did when new, nor will any mechanical timepiece keep time as accurately as a quartz or electronic device.

We do not guarantee water resistance, thus do not warranty against moisture incursion or water damage.

*We also do not recommend deliberate exposure to water or worse - steam!

Our warranty is voided under the following circumstances:

  • Internal or external damage caused by an accident, mishandling, abuse, modification, or handling/service performed by a third party individual other than one of our own.

Our warranty is non-transferable.