Shipping, returns, & Warranty
It’s simple. We don’t want you to have a watch that you don’t love. So it is one of our core policies to give any customer a refund within three days of receiving your watch, no questions asked. Naturally, all returned watches must be in the same condition as initially shipped. Insured shipping for returns must be paid for by the buyers and buyers assume all risk. If you paid through Credit Card a 5% restocking fee will be in place for any returns or cancels in order to cover our processing fee. Once received, the details of the return will be finalized and your money will be headed back.
If you happen to trade a watch with us, which we always love, trades are final except of course if the watch is grossly misdescribed or misrepresented.
Free shipping on orders over $150
Shipping Option | Rate |
Fedex | $15 |
Fedex Overnight | $35 |
USPS | $10 |
We back each Oliver & Clarke timepiece with a one-year mechanical warranty starting at the date of first delivery. We service or perform necessary maintenance to the extent necessary to all of our watches, unless otherwise noted. All watches are listed and sold running and functioning as intended.
*Please note that due to the vintage or antique nature of many of our watches, these machines may not run as accurately as they did when new, nor will any mechanical timepiece keep time as accurately as a quartz or electronic device.
We do not guarantee water resistance, thus do not warranty against moisture incursion or water damage.
*We also do not recommend deliberate exposure to water or worse - steam!
Our warranty is voided under the following circumstances:
- Internal or external damage caused by an accident, mishandling, abuse, modification, or handling/service performed by a third party individual other than one of our own.
Our warranty is non-transferable.
FAQ
Through rigorous vetting of each watch offered, we’re able to guarantee authenticity of our pieces. Ultimately, your satisfaction is our mission, as is helping you get YOUR perfect watch. If you have any questions at all, we will get back to you ASAP.
Each of our timepieces are vetted, evaluated, authenticated, and approved by our experienced team prior to sale. We guarantee the period-correctness of all components unless otherwise disclosed. We guarantee the authenticity of each watch in perpetuity.
It’s simple. We don’t want you to have a watch that you don’t love. So it is one of our core policies to give any customer a refund within three days of receiving your watch, no questions asked. Naturally, all returned watches must be in the same condition as initially shipped. Insured shipping for returns must be paid for by the buyers and buyers assume all risk. If you paid through Credit Card a 5% restocking fee will be in place for any returns or cancels in order to cover our processing fee. Once received, the details of the return will be finalized and your money will be headed back.
If you happen to trade a watch with us, which we always love, trades are final except of course if the watch is grossly misdescribed or misrepresented.
Showroom by Appointment Only
Oliver & Clarke
6363 Wilshire Blvd
Los Angeles, CA 90048
If you have ANY questions before or after buying a watch, do not hesitate to contact us at info@oliverandclarke.com. Once we receive your email, we will reach out to you ASAP.
Sell Your Watch
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Contact Us
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